FAQ
Q: What kind of photos does FotoFixIt fix?
A: FotoFixIt specializes in restoring damaged, torn, faded, miscolored or other photos that are in bad shape. If there’s something wrong with it, we can probably fix it!
Q: How much does FotoFixIt charge?
A: One of the neatest parts of FotoFixIt is that we provide you a custom quote. You don’t pay any more than absolutely necessary. For the best possible deal online, you turn to FotoFixIt.
Q: How long does it take to get my estimate?
A: Most estimates are received within just a couple business hours, via email or phone.
Q: What happens if I am not satisfied with my finished image?
A: If you’re not GIDDY upon seeing your finished image, let us know! We can fix your image to your satisfaction at NO ADDITIONAL CHARGE. We back that up further with a 100% satisfaction guarantee. We stand behind our work 100%.
Q: Does the quality of my scan matter?
A: The first step is to send in what you have in for an estimate. We’ll let you know if we think we need a higher resolution scan to do you a better job. The key is to send in what you have for evaluation and an estimate.
Q: Can I mail you a photo for restoration?
A: At this time we don’t accept restorations by mail – it’s for your protection. BUT we have YEARS of experience helping people get us images online, and you’ll be surprised at how easy we can make this for you.
Q: Is there a number I can call you for customer support?
A: (888) 700-3686 – We’re open M-F, 8am to 5pm Mountain Standard Time. We look forward to your call.